Gain Experience at Top Healthcare Organizations
Experience is key to your success, which is we use our extensive network of alumni, faculty and friends, to help you land an internship that is in sync with your career goals.
The internship is required if you don’t have professional experience in the U.S. healthcare system. As an intern, you’ll work closely with your supervisor and interact with staff and patients, gaining at least 300 hours of professional experience. You'll also attend classes that provide an academic framework for that experience.
Network with Leaders in Your Field
You’ll also build a strong network of leaders and managers in the healthcare field. For many students, the connections they made during internships have lasted for years and opened doors to career opportunities. In fact, many students have secured employment as a direct result of their internships.
What to Expect
Our students have worked in all areas of healthcare administration, including cardiology, neurology, orthopedics, surgery, pulmonology/rheumatology, pediatrics, oncology, ambulatory care, rehabilitative medicine, project management, data analysis, marketing, development/fundraising, or human resources.
Here’s just a small sampling of projects you may have as an intern:
|Help implement electronic health records||Analyze data to improve healthcare quality and patient satisfaction|
|Improve hospital supply-chain processes||Learn about IT systems|
|Audit billing and revenue data||Review billing and revenue data|
|Review budgets and NIH grands||Write grants and use research software|
|Analyse process flow in a busy clinic||Implement lean principles|
|Conduct primary market research||Run "meaningful use" reports|
Students Share Their Stories
Dana-Farber/Boston Children’s Cancer and Blood Disorders Center
“The three months I was at Dana-Farber (DFCI) flew by because they were jam-packed with projects, shadowing, meetings, and administrative tasks," says Kathryn Bernardo.
Her main projects involved compiling a nursing discharge form and analyzing the financial impact of expanding the clinic’s hours. She also developed content for the global health website and gathered data on healthcare quality improvement.
“I am proud to say that one of my projects with the director of clinical operations turned into a full-time job offer in Pediatric Oncology.”
Accounting Department, Beth Israel Deaconess Hospital-Milton
Christopher Clodi was highly involved with the capital and operational budget process. Working closely with the controller, he helped develop a tool that allowed hospital leaders to collectively approve the 2014 capital expenses. He also helped create a tracking system for financial data and patient statistics. And he compiled and analyzed data to understand referral patterns within the hospital’s network. His internship ultimately led to a per diem position as a financial analyst.
“It was a great learning experience, with a lot of challenges and opportunities to grow professionally.”
Orthopedics Department, Tufts Medical Center
Shaikha Abdulla learned the value of patient satisfaction at Tufts Medical Center, where she analyzed patient wait time and clinical workflow to ensure that patients were content. “There is concern that when patients are not satisfied, they might not comply with the directions of the doctor,” she said.
She gained a big-picture perspective. “I was able to learn how the department was run from a business perspective,” she said, calling the experience “eye opening.”
“I learned more about the United States healthcare system in general, which might one day be applicable to the Middle East and my home country, the Kingdom of Bahrain.”
Social Work Department, Beth Israel Deaconess Medical Center
Dren Ibrani's internship focused on patient engagement. He prepared a patient engagement presentation and survey, developed a consumer advisory group to learn about cultural practices and expectations, and helped create a quarterly e-newsletter.
“These projects open my eyes to the world of healthcare. Through my interaction with different departments and wonderful individuals, I felt the magnitude of change that compassion and a willingness to listen bring.”
Radiology and Information Systems Departments, Tufts Medical Center
Interning at Tufts was a game-changer for Antony Veloudakis. He thought he was interested in healthcare finance, but after working in the Radiology Department, he plans to pursue a career as a clinic manager.
He developed two customer service surveys, implemented electronic documentation with SMARTworks software, updated the ECW database, and helped develop a newsletter and improve signage throughout the hospital.
“Being a part of Tufts’ workforce helped me understand how a hospital operates and interacts with patients, insurance companies, and other parties. I met a lot of great people, including many Suffolk alumni. All of these people were great to work with and will be valuable resources when I start my job search.”